Rachael Ray Store Phone Numbers and Emails

Toll-Free Number:

  • (800) 214-8369
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Nutrish Customer Service:

  • (800) 323-7738

Rachael Ray Store Emails:

Business Customer Service
Retail & partnership opportunities
Customer Service
Production Team
Legal
Privacy Inquiries
Media
Press Inquiries
comments@rachaelraymag.com
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Contact Information

Rachael Ray Store Website:

Rachael Ray Store Help Center:

Corporate Office Address:

Rachael Ray Digital LLC
900 Broadway, Suite 1001
New York, New York 10003-1215
United States

Rachael Ray Store Rating Based on 78 Reviews

Rating details

1.8
more details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Value for money

Rating stats

Rating trend

How Good is Rachael Ray Store's Customer Service?

Deloras Wae
Deloras Wae
Feels Disappointed | Mar 28, 2024

I've ALWAYS been very happy with Rachel Ray's products and services UNTIL NOW . I WANT AN ANSWER ABOUT WHEN TO EXPECT MY PAN

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Sabatino Rvd
Sabatino Rvd
Feels Disappointed | Jan 18, 2024

I ordered some bake ware around the first of December for my wife for Christmas! We never received the order.
My husband called the first week of January they said the order will be there in 3 days. Yet we still have not received anything

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RB B Nbg
RB B Nbg
Feels Disappointed | Dec 09, 2023

There is no customer service. The phone doesn’t have an option to speak with someone and they don’t respond to email

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Tameria Jfl
Tameria Jfl
Feels Disappointed | Nov 30, 2023

When I called nobody answered

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Kaedon Hoq
Kaedon Hoq
Feels Disappointed | Sep 17, 2023

I haven't talk to a representative yet, I tried to call several times with out an answer, they only have automatic system.

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Maliha Xjy
Maliha Xjy
Feels Disappointed | Aug 09, 2023

They have bad communication with customers.

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Summary of Rachael Ray Store Customer Service Calls

554 TOTAL
CALLS
04:27 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Rachael Ray Store?

Product/ Service Question:

  • “Product quality”
  • “Warranty on pans”
  • “Damaged 3 qt saucepan”

Request for Information Question:

  • “Order status”
  • “Checking on order”
  • “Questions on 591C3 member donations”

Shipping and Delivery Question:

  • “Have not received items that I ordered.”
  • “I need the correct address to file a claim because my package was ent to the wrong home address”
  • “Where is my order”

Return/ Replace Question:

  • “Need a replacement”
  • “Return”
  • “I bought a juicer that she advertised on her show and it is missing five parts of it and I don't have a way of getting it to either return the item or get the parts I need help from her”

Payments and Charges Question:

  • “I want a coupons for my cat food they used to send me $3 off”
  • “Rebate”
  • “Rebate issue with rebate company”

Activation/ Cancellation Question:

  • “To cancel order”
  • “Renewal without my permission”

Staff Question:

  • “Customer service”

Account Question:

  • “I watch Rachel every day I opened up an account with morning sale.com did not realize they do not deliver to Canada I filled out too much information gave them my visa now I would like to be deleted from that site I do not know how to go about it I n”
  • “Stop subscription”
  • “Havent received my subscription of Everyday with”

Refund Question:

  • “Refund”
  • “Want my money back”

Other Question:

  • “Cookware issue”
  • “Want to know where my order is”
  • “I have a frying pan that is peeling”

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